FROM THE PIPELINE
LOYALTY
PAGE 42
LINDA HARDEN PUBLISHER , CONTACT CENTER PIPELINE
LOYALTY STARTS WITH STRONG CX
UCAAS , CCAAS , AND AI-POWERED TOOLS CAN HELP DELIVER IT .
BY CHRIS MINA
It ’ s September … the “ Back to It ” month .
Summer 2023 is now in our rearview mirror . Vacations have ended , the relaxed summer-time schedule is over , school supplies are in the backpack and the car is loaded to take our kids back off to college . So , what does all that mean ?
It is time to get “ Back to It .”
CONTACT CENTER AS A SERVICE
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Maybe it is that sense of always going back to school that sticks with us . I think September is a great time to set new goals and get “ Back to It ” after a refreshing vacation and absorbing what we learned from our summer .
We are here to help as you get “ Back To It .” Need subscriptions for your team , advertising for your services or info on an important initiative … feel free to reach out . We are happy to help .
Now , it ’ s time to get “ Back to It !” Enjoy our September issue .
MAKING THE MODERN CONTACT CENTER
HOW TO TURN THE CENTER INTO A COMPELLING CUSTOMER ENGAGEMENT METHOD .
BY DOUGLAS TAIT
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Linda Harden Publisher Contact Center Pipeline
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