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Understanding FCC’ s New Rules
BY BRENDAN READ; Q & A WITH PAUL ST. CLAIR http:// bit. ly / 3WDLzUX
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How to Deliver Excellent CXs
BY NICHOLAS CLAPPER http:// bit. ly / 3JfqwoL
SPECIAL REPORT: Supreme Telemarketing Changes?
BY BRENDAN READ; Q & A WITH INDUSTRY EXPERTS http:// bit. ly / 43mW4jf
The Journey to the New World of AI
BY PABLO SÁNCHEZ
In an era where AI is reshaping the landscape of customer service and personalization, the industry is undergoing a profound transformation to adapt to new interaction models.
http:// bit. ly / 3IQfwy6
NOVEMBER 2025 15