Contact Center Pipeline June 2026 | Page 2

Complimentary WFM Market Report for the Contact Center Pipeline Community

New Research!

Complimentary WFM Market Report for the Contact Center Pipeline Community
Courtesy: DMG Consulting
DOWNLOAD THE REPORT
DMG Consulting just released the Workforce Management in the Age of AI: 2026 CX Market Report, an independent analysis of the workforce management( WFM) market as AI reshapes contact centers. The report provides a clear, forward looking assessment of emerging capabilities, market trends, vendor offerings, and the forces redefining modern CX operations.

Workforce Management in the Age of AI: 2026 CX Market Report

Report by DMG Consulting

For the first time, DMG Consulting is making a full market report available, at no cost to support organizations evaluating WFM platforms, modernizing their operations, or planning next generation workforce strategies.
Contact Center Pipeline readers, download your complimentary copy of the report: Workforce Management in the Age of AI: 2026 CX Market.
https:// www. dmgconsult. com / workforce-management-in-the-age-of-ai-2026-cx-market-report / 2 CONTACT CENTER PIPELINE